Factors Influencing the Use of Credit Cards Usage among Sri Lankan Working Adults
Y. L. Velananda *
University of Kelaniya, Sri Lanka.
*Author to whom correspondence should be addressed.
Abstract
The usage of credit cards is becoming highly attached to peoples’ daily lifestyles and credit cards have a greater impact on busy peoples’ rapidly changing lifestyles. In Sri Lanka the usage is still low compared to other countries such as Korea, UK, US and Singapore. There is still capacity to increase the usage of credit cards and there must be factors which influence the usage of credit cards, thus, identifying factors which influence the credit card usage among Sri Lankan working adults are of greater extent. Therefore, this paper focuses on reviewing the literature focusing on the factors influencing the credit card usage which result in the intention to use credit cards. The paper examines the factors: Perceived Ease of Use, Perceived Usefulness, Age, Gender, Monthly Income, Personal Financial Knowledge, Personal Attitude and Educational Level. The factors were constructed in relation to the Technology Acceptance Model, the Theory of Planned Behavior and several other factors from the literature. The main research strategy used was the literature review with some attention given to practices based on Sri Lankan context. Paper discusses different scenarios guiding future research directions. Paper conclude research avenues by highlighting future research directions for the extended studies.
Keywords: Credit card usage, influencing factors, technology acceptance model, of planned behaviour, Sri Lanka.